1.Question: Is there any minimum order quantity
constraint for sample order?
Answer: We encourage new customers to place
sample order if they prefer to test and confirm
the quality of GLD products before making final
decision.
2.Question: Is it possible for my compay
to be GLD distributor/agent in certain market?
Answer: In some markets, we have already
appointed (exclusive) agent and in other
markets, we are searching for cooperative
partners. Please send your inquiry to GLD for
details of agency arrangement.
3.Question: How should I place order for
GLD products?
Answer: You can send order directly to GLD
listing all the models and quantities you intend
to import. After confirming to Proforma Invoice
from GLD, please arrange payment by Telegram
Transfer (T/T) in advance or irrevocable Letter
of Credit (L/C) at sight. We will make shipment
within 15-30 days after your payment arrival.
4.Question: How should I deal with my
customer" claim to quality problem of GLD?
Answer: Please refer to GLD Warranty Policy.
GLD agent/distributor will keep in-stock
necessary spare parts for maintenance, after
sales and repair, and GLD will send by air
parcel promptly if specific parts beyond agent"s
stock.
5.Question:Why choose diesel engine?
Answer:Diesel engine is up to 30% more fuel
efficient than gasoline engine in similar
services. Low flammability of diesel fuel is
safe and valued in all applications. It can meet
the environmental protection demand of the world
to use diesel engine as power.
6.Question:Where is the serial number of
each machine located?
Answer:For diesel machines, the serial number
locates beside the drain plug.
7.Question:What is the allowed tilt for
engine? What is the allowed tilt for output
shaft?
Answer:The allowed tilt is less than 20
centigrade either for engine or output shaft.
8.Question:How can I choose the fuel?
Answer: Please use light diesel fuel No. 0 in
Summer No. -10 or No. -20 in winter. Do not
allow dust or water into fuel and fuel tank.
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